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TERMS & CONDITIONS

The services offered by us are subscription packages. The projects that we work for you will be billed on an hourly basis. The hourly rate differs based on the type of service and the complexity of your requirements. All billing will be done on actuals. The billable hours also include the time spent on requirements gathering/understanding and meetings for your project.

We can quote the estimated hours for completing a project upfront if requested by the client. The hours quoted is subject to adjustment until we have accepted the customer’s offer. The quoted hours and delivery time do not include any extra services added by the customer. We will contact the customer and inform them of any adjustments to price and/or delivery time. When agreeing to the quoted hours, the customer enters into an agreement with us.

Visual Sculptors Design Services Pvt. Ltd. deliver the services meeting the deadline as agreed with the customer. Upon delivery of the services, the customer is entitled to avail two free iterations like design improvements, updating the contents. More than two iterations will be billed at agreed hourly rate.

We provide 100% guarantee on quality. We will generally work on 20% of the work as sample and deliver to you for your approval. If you like the sample, we will go ahead and complete the project and bill for the complete project. If you don’t like the sample, we can provide different sample again, if it is still not satisfactory, we will not charge for the work. If there are any error in our delivery like misinterpretation of instruction or omission, we will amend the same without additional charges.

NOTE: We will accept only DIRECT WIRE transfer payments for Data entry/Research projects. No other payment mode will be used as agreed with our payment gateway providers. Processing and transaction fees will be in addition to the base price