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Refund/Cancellation policy – Ensuring prompt responses

Refund/Cancellation policy – Terms

For subscription plans, a cancellation period of 7 days from the date of purchase applies if the client does not start availing of our services. The current subscription is non-terminable after 7 days of purchase. However, the client can cancel a further subscription by providing 7 days notice before the start of the next subscription period. Next subscription fees fall due immediately after the end of the validity period of the existing subscription. Upon cancellation, the eligible amount will be refunded to the same account which the client used to pay originally, within 7-10 working days from the date of receipt of the cancellation request from the client.

We may change the price for subscriptions from time to time and will communicate any price changes to the customer/client. Price changes for subscriptions will take effect at the start of the next subscription period following the date of the price change. By continuing to use the subscription after the price change takes effect, it is understood that the customer/client accepts the new price.